All rights, obligations, specials, orders and agreements that fall under these General Terms and Conditions, and under this condition, are applicable under Hong Kong Law and Jurisdiction. In the case of translation or explanation of the contents of So-Dee’s website, the English version of the text in this website and these General Terms and Conditions will remain determinate.
These conditions apply to all sales and agreements between So-Dee and the consumer, where by So-Dee will apply these conditions unless agreed otherwise in writing. If articles are ordered from So-Dee, the purchaser automatically accepts the stipulations set out in these General Terms and Conditions.
Once an order has been placed, the consumer will directly receive an email to confirm the details of the order and the total costs associated with the order. All orders will be sent within five working days after receipt of payment by the consumer. In the case of technical malfunction, however, which falls under the category of circumstances beyond So-Dee’s control, an order will be shipped as soon as possible. So-Dee will keep the consumer duly informed of the status of the order. We strive to keep our website (www.so-dee.com) as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the consumer as soon as possible.A product must be delivered to the consumer within 30 days of the order placement. If So-Dee fails to comply with this, the consumer may immediately break the order contract. This is not possible, however, if the parties involved have previously agreed to a different delivery term.
All prices indicated on So-Dee's website do not include all taxes. Consumers are able to make payments electronically to So-Dee in many different ways. The differing payment methods are indicated on the website under the title “Payment”. Shipment of the order will take place once So-Dee has received payment for the order. All orders will be shipped 'free' of charge. More information concerning shipping can be found under the title: “Delivery.
The delivery time is indicative and is therefore not guaranteed. However, the final delivery time will not exceed more than one week of the indicated delivery time, excepting cases of 'force majeure'. The order will be processed and shipped within five working days of receiving payment. So-Dee cannot be held responsible if the post is unable to deliver the order to the consumer on time.
Not satisfied with your order?
Do you wish to return the goods and receive a refund? Just send us an email to start a return, you can contact us at info@so-dee.com with your order number and your reason.
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please note that the customer is responsible for the shipping costs.
The refund will be paid back on the same account it was purchased from, between 1 to 4 days after we receive the returned goods.
Because we are in China the return shipping fee could be pretty pricey. Please discuss options with us first, and together we will try figure out a middle way .
You can always contact us with any questions at info@so-dee.com.
Unfortunately, we cannot accept returns on sale items
Ownership of merchandise will not be transferred until the associated obligations of purchaser have been fulfilled. At the point of transfer of ownership, which is at the point of delivery of the articles, product liability is transferred to the purchaser.
If the consumer, for whatever reason, does not wish to retain the article, the consumer has the right to return the article to So-Dee within fourteen working days after taking delivery of the article. The consumer must first inform So-Dee in writing via email of their intention, and must follow all further return conditions and instructions stipulated by So-Dee. This guarantee does not comply if the article has been warn or washed, or if the consumer has attempted to mend or alter the article in any way. Return articles will only be accepted if it is sent in the original, undamaged wrapping and the labels are still attached to the merchandise. Furthermore, the shipping costs of the returned merchandise will be entirely paid for by the consumer. Under no circumstances will So-Dee reimburse the shipping costs of returned merchandise. If the return instructions have been followed accurately, So-Dee will reimburse the consumer for the returned article(s) within thirty days after receiving it.
In the case of queries or complaints concerning any of our products or procedures, please inform us by email (info@so-dee.com) You will receive a reply within three working days.
So-Dee finds it very important to ensure that all of the consumer’s personal information is treated with the utmost care and security. So-Dee will not give the consumer’s personal information to third parties, except when the information is required for the delivery of the order. When making an order, So-Dee requires the consumer’s name, invoice and delivery addresses, and payment details so that an order can be processed. The payment details will only be used to conclude the payment process. If the consumer subscribes to our newsletter or RSS, their personal details will be used to keep them informed of changes to our assortment, special offers, website improvements and other relevant information pertaining to So-Dee. Records of website visits are kept for statistical purposes. Information concerning the amount of visitors and visitor frequency to our website will be used for internal research and website improvement. However, this general information is anonymous and cannot be traced back to the individual visitor.
All articles in the assortment of So-Dee have been produced with the greatest care. So-Dee cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold by So-Dee and/ or materials or accessories becoming undone. The content of the website has been compiled with the greatest care. However, So-Dee cannot preclude the possibility of any error or incompletes in the information on this website. So-Dee cannot assume any liability for the consequences of incorrect or incomplete information on the website. So-Dee cannot be held responsible for any typing or misprinting errors that could communicate an incorrect selling price. In that case So-Dee will adjust the price as soon as possible. The actual colour of the products can differ from the colours shown on the computer screens. So-Dee cannot be held responsible for variations in colours as a consequence of the quality of the computer screens. The position and size of the actual applications and/ or sequins on the clothes can differ slightly from the display on the website. So-Dee cannot be held responsible for this. Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. So-Dee does not control these sites and it not responsible for the content of these sites.
Despite any other established legal rights, So-Dee is entitled , at its own choice, in case of Force Majeur, to cancel your order, or cancel the purchase agreement without legal intervention, by informing the client in writing. Client is not entitled to any damages, unless given the circumstances this would be unacceptable according to measures of reason and fairness.
All information on So-Dee’s websites is protected by copyright. It is illegal to copy, use or distribute any information from So-Dee's website without first acquiring written permission. Visitors and users of So-Dee's website may not claim any rights pertaining to the information on the website. None of the text or graphics from So-Dee's websites may be partially or wholly copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes.
